Maintaining the privacy of your information is a high priority to TGH Lifestyle Services PVT.LTD. This internet privacy Policy (the “Policy”) summarizes what personally identifiable information we may collect from you, and how we might use this information. The Policy describes how we protect your privacy when we collect personal information on tghorbit.co.in (“Web site”). As used in the Policy, the term “Personal Information” means information that identifies you personally, alone or in combination with other information available to The Global Helpdesk. By continuing to use the Web site and by providing personal information, you consent to the Policy. You should read the entire Policy carefully and review the Policy periodically to remain aware of the current policies and practices.
We may permit use of your name, e-mail addresses, addresses, telephone and fax numbers and other relevant details for our own marketing or we may permit others to access the same for marketing. However, no information relating to your personal bank accounts or personal investments will be revealed to any third party without your consent unless required by law.
Here is how and why we use some common Web technologies to help manage our Web sites:
With or without cookies, our Web site keeps track of usage data, such as the source address that a page request is coming from, your IP address or domain name, the date and time of the page request, the referring Web site (if any) and other parameters in the URL. We use this data to better understand Web site usage in the aggregate so that we know what areas of our Web site users prefer. This information is stored in log files and is used for aggregated and statistical reporting.
(i) Contact Data, such as your mailing or home address, location, email addresses, and mobile numbers.
(ii) Identity and Profile Data, such as your name, username or similar identifiers, and gender.
(iii) Marketing and Communications Data, such as your address, email address, information posted in service requests, your preferences in receiving marketing communications from us and our third parties, and your communication preferences.
(iv) Technical Data, which includes your IP address, browser type, internet service provider, details of operating system, access time, page views, device ID, device type, frequency of visiting our website and use of the Platform , website and mobile application activity, clicks, date and time stamps, location data, and other technology on the devices that you use to access the Platform.
(v) Transaction Data, such as details of the Services you have availed, a limited portion of your credit or debit card details for tracking transactions that are provided to us by payment processors, and UPI IDs for processing payments.
Where we need to collect personal data by law, or under the terms of a contract (such as the Terms), and you fail to provide that data when requested, we may not be able to perform the contract (for example, to provide you with the Services). In this case, we may have to cancel or limit your access to the Services.
(b) We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions
Notwithstanding anything contained in the Terms, you may delete your account as well as your personal data stored with TGH by sending an email to info@tgh.co.in. TGH may take up to 7 (seven) working days to process your request. Once your account is deleted, you will lose access to all Services. For avoidance of doubt, it is hereby clarified that all data with respect to transactions performed by you on the Platform will be retained in accordance with applicable law.
We comply with applicable laws in respect of storage and transfers of personal data. By submitting your information and personal data to us, you agree to the transfer, storage, and processing of such information and personal data in the manner described above.
(a) We implement appropriate security measures and privacy-protective features on our Platform including encryption, password protection, and physical security measures to protect your personal data from unauthorised access and disclosure, and follow standards prescribed by applicable law.
(b) Where you have chosen a password that enables you to access certain parts of the Services or Professional Services, you are responsible for keeping this password secret and confidential. We will not be responsible for any unauthorised use of your information, or for any lost, stolen, or compromised passwords, or for any activity on your user account due to such unauthorised disclosure of your password. In the event your password has been compromised in any manner whatsoever, you should promptly notify us to enable us to initiate a change of password.
You agree and acknowledge that your personal data will continue to be stored and retained by us for as long as necessary to fulfil our stated purpose(s) and for a reasonable period after the termination of your account on the Platform or access to the Services to comply with our legal rights and obligations.
Our co-branded sites are clearly identified by both an TGH and a partner's logo. The Website may provide links to third-party Web sites, such as those of our business partners and online advertisers. On these sites either the partner or its associates may collect information about you.TGH is not responsible for the actions of these third parties. We encourage you to review their privacy policies to learn more about what, why and how they collect and use personally identifiable information.
If your personally identifiable information changes, or if you no longer desire our service, we will provide a way to correct, update or remove your personal information provided to us.
You have the right to see personal information we keep about you. If you are concerned that any of the information we hold on you is incorrect please contact us.
If we make changes to any of our privacy policies or practices with respect to how we use personally identifiable information, we'll post those changes to this privacy statement as and when they come into effect. In some cases we may be required to disclose certain information to comply with a legal process, such as a court order, subpoena or search warrant.
By downloading our app, you agree to receive our promotional and transactional notifications on our app.
If you have any questions about this Policy, how we process or handle your personal data, or otherwise, you may reach out to us, with your queries, grievances, feedback, and comments at info@tgh.co.in